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Shipping & Returns

Shipping & Returns

The policies below effect HT Enterprises Inc's Online business only.

Returns Policy

You may return most new, unopened items fulfilled by HT Enterprises Inc within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

Refunds will not be issued for the following items:

• All items that are returned more than 30 days after delivery.
• Any item that has signs of use.
• Any item not returned in the condition it was received.
• All returns must include Receipt and a note specifying your reason for return.

All returns must be sent to our Campbellsport, WI Warehouse

HT Enterprises, Inc.
139 East Sheboygan Street
Campbellsport, WI 53010

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please note that the shipping rates are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If we are shipping Ground service in the Continental USA, we will ship your order with United Parcel Service according to your specifications. If an order is offered Free Freight, HT Enterprises Inc. reserves the right to ship via the least expensive option.

If we are shipping to Canada or any other country the following will apply:

You, the customer, are the importer of record for this shipment and the responsibilities include and are not limited to payment of duties, taxes, brokerage and other government charges. These will be payable upon delivery. By placing this order you agree to these obligations as the importer of record for this order.

Additional Shipping Information

• A street address is required for all shipments. No PO Box, please.
• Business Days do not include weekends or holidays.
• Shortly after you place your order, we will advise you if there are any additional charges due to weight, bulk,    size, or location. Timely delivery will be depended upon your prompt response.
• Returns may be subject to a manufacturer restocking charge.
• Shipping and handling charges are subject to change without notice.